Good news: I found 8 floor staff for the new restaurant, and they all have plenty of experience and give wonderful service.
Bad news: I have to send them for a course in English, because they hardly speak a word of it. We are not going to be one of those establishments that require customers to learn a new language just to understand the service staff.
Why can’t I have my cake and eat it? 
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You have to train your staff to speak in order to serve, we encounter instances whereby these people don’t even know what is chilli and also do not provide the customers need when you cannot communicate. haha..
By Jacq on November 5, 2009, 12:39 pm | Permalink
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